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+234 803 484 3555
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Have any Questions?+234 803 484 3555
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Location
36 Deco Road, Warri Delta State Nigeria
Phone
+2348034843555
Email
support@solar.com

Customer FAQs

Solar energy is energy derived from the sun’s radiation. It is harnessed using various technologies, such as solar panels, to convert sunlight into electricity or heat.

Solar panels work by absorbing sunlight with photovoltaic cells, which generate direct current (DC) electricity. An inverter then converts this electricity into alternating current (AC), which can be used to power your home or business.

  • Reduced electricity bills
  • Lower carbon footprint
  • Energy independence
  • Increased property value
  • Government incentives and tax credits

Most homes and businesses are suitable for solar installation as long as they have unshaded roof space or ground space with good sun exposure. Our team can assess your property to determine its suitability for solar.

That varies from home to home based on energy usage, solar exposure, and the size of the home, alongside a few other factors. For a quick estimate of your particular need, check out our Online Estimate.

When solar panels are paired with a battery, the excess electricity produced goes into the battery instead of going to the grid. When the sun goes down and your panels aren’t producing electricity anymore, you can use the energy you have stored in your battery – instead of paying for electricity from the utility.

Solar batteries connect directly to the power grid. Rather than creating electricity, they store energy from your solar system. During a power outage, the battery automatically disconnects from the power grid, creating a self-sustaining, personal grid that powers appliances throughout the home with stored energy.

For most homes, electricity from a single battery will not fully power your whole home. Many homes have high energy consumption appliances (such as a dishwasher, dryer, A/C) that would require more electricity than is provided from one battery. When we install a battery, we will map your battery to your critical loads – your most needed lights and appliances – so you will be able to get power to those when needed.

The cost of solar installation varies depending on factors such as system size, location, roof type, and specific energy needs. We offer free consultations and quotes tailored to your requirements.

The timeline for solar installation depends on the size and complexity of the system, as well as factors like permitting and weather. On average, residential installations typically take one to three days.

Solar panels generally require minimal maintenance, such as occasional cleaning to remove dirt or debris. Our team can provide guidance on proper maintenance practices to ensure optimal performance.

Most grid-tied solar systems automatically shut down during a power outage to prevent back feeding electricity into the grid, which could be dangerous for utility workers. However, battery backup systems can provide power during outages.

Yes, we offer various financing options, including solar loans, leases, and power purchase agreements (PPAs), to help make solar installation more affordable for our customers.

Yes, we provide warranties on both equipment and workmanship to ensure your solar system operates efficiently for years to come. Our team is also available to address any issues that may arise post-installation.

Roofs typically need to be replaced every 20-25 years depending on the type of roof. Our support team will be more than happy to provide you with a quote for the cost of removing and reinstalling your solar panels. Reach our Support team at +2348034843555

We are committed to providing top-quality solar solutions tailored to our customers’ needs. We prioritize customer satisfaction, offer competitive pricing, and employ experienced professionals to ensure a seamless installation process.

Simply contact us to schedule a free consultation. Our team will assess your property, discuss your energy goals, and provide personalized recommendations for a solar solution that meets your needs and budget.